Shipping policy
Thank you for shopping with RYSE Chiropractic & Wellness Center. We are committed to processing and shipping your order as quickly and carefully as possible.
Order Processing
Orders are typically processed within 2–4 business days after they are placed. During busy periods, holidays, product launches, or high-volume sales, please allow up to 5–7 business days for your order to be processed before shipping.
Orders are processed Monday through Friday, excluding weekends and holidays.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your order and delivery location.
Once your order has shipped, you will receive a confirmation email with tracking information, when available. Delivery times may vary depending on the shipping carrier, destination, weather delays, holidays, or other circumstances outside of our control.
Nationwide Shipping
RYSE Wellness Shop currently ships within the United States. At this time, we do not offer international shipping.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. RYSE Chiropractic & Wellness Center is not responsible for orders shipped to an incorrect or incomplete address provided at checkout.
If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to update the address before your order ships, but we cannot guarantee changes once processing has begun.
Lost, Delayed, or Stolen Packages
Once an order has been shipped, delivery is the responsibility of the shipping carrier. RYSE Chiropractic & Wellness Center is not responsible for lost, delayed, or stolen packages marked as delivered by the carrier.
If your package is delayed or missing, please contact the shipping carrier directly using your tracking information.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the damaged item and packaging. We will review the issue and help determine the next steps.
Questions
For questions about your order or shipping, please contact us at: care@rysechiro.com